Customers like to know when their product or service will be delivered. It is therefore important to provide an accurate view on when you expect to deliver a project. However there are different methods for planning. In this blog post, we discuss the advantages of planning using velocity versus the more traditional end to endContinue reading “Velocity vs. End-to-End: Which Project Planning Works Best?”
Category Archives: Agile
Thoughts on: Getting started
The first step to delivering a project can be challenging for many organisations. It’s common for organisations to grapple with competing business priorities, the need for additional funding and critical skills, and the challenge of engaging busy customers. You’re not alone in these struggles. Some organisations think they have started, but they dither. They needContinue reading “Thoughts on: Getting started”
Case Study: Striving for High Performance
As the lead of a flagship team in a large and complex government organisation, I implemented a high-performance framework. This blog explores the early stages of choosing the metrics. Later blogs will provide updates on how the implementation is going. This strategic decision was aimed at guiding the team towards achieving exceptional results. There isContinue reading “Case Study: Striving for High Performance”
Case Study: Deleting Data
Why on earth would you do that? At the end of a contract, a client may present you with a daunting task: the complete removal of their data from your infrastructure and applications. We faced This challenge when a global health organisation entrusted us with this crucial task. We were once asked by a globalContinue reading “Case Study: Deleting Data”
Case Study: Transitioning a Team
The challenge When the time comes to swap out a support team, people naturally get nervous. That happened recently in an assignment for a large government organisation, where we transitioned all the support and assurance activities for a data analytics service from one supplier to another within four weeks. What we did first Recognising theContinue reading “Case Study: Transitioning a Team”
Thoughts On: Dependencies
Definition In simple terms, a dependency is where you rely on someone else to do something first so that you can do something. Start to finish, finish to start, finish to finish, or start to start. When trying to understand the importance of dependencies, it helps to figure out what sort of relationship exists betweenContinue reading “Thoughts On: Dependencies”
Complicated Versus Complex
When trying to understand the challenges you face in delivering a project, it helps first to understand the nature of the challenge. Here, we briefly examine what we mean by complicated or complex and the required delivery skills. We will follow on from this infographic with a more detailed look at the themes in futureContinue reading “Complicated Versus Complex”
Thoughts on: Design
Design is a broad term and we are going to focus on user centred design for digital services and products here. When we start to think about design we look towards user research to understand what problems we are trying to solve. By creating cross-functional teams we bring together User Research, User Experience, Content WritersContinue reading “Thoughts on: Design”
Thoughts on: User Research
User research is a crucial part of designing, building and testing great services and products. By great I mean simple and intuitively to use, something that helps people meet a need – the reason why they are interacting with something in the first place. Why do it? It helps inform the whole development life cycleContinue reading “Thoughts on: User Research”
Case Study: App enhancement
A while ago I worked on a small piece of work to update an identity management app in the Health space. The ask The client wanted to ensure the app had the current email for all of its users. The solution We spun up a team, consisting of: We quickly established that over time usersContinue reading “Case Study: App enhancement”